Open Infraction Report

The Infraction Report is one of the services that composes the Special Refund Mechanism (MED) as defined by the Central Bank of Brazil. When there is an indication of a fraudulent transaction, refund request, or refund cancellation request, it is possible to create an infraction report to inform BACEN and the other Participant that there is an irregularity in one of these operations mentioned. Both the debited Participant and the credited Participant can create an Infraction Report.

Attention

To understand the Infraction Report flow, it is necessary to know which ENDPOINTS the Indirect Participant who created the report can use. When the Indirect Participant opens an Infraction Report, they can (if necessary) cancel the report if it was generated improperly. When the Indirect Participant receives an Infraction Report, they must close it by informing the result of the report analysis. Both cited flows will be described in the following sections.

IMPORTANT

The Central Bank of Brazil requires that, within a period of 7 days from receiving the Infraction Report by the Indirect Participant, the Report must be closed. If there is a delay on the part of the Indirect Participant, QI Tech will close the Infraction Report with the status of agreed, to ensure the institution is not penalized by the Central Bank of Brazil.

IMPORTANT

Only the originator of the transfer can create an infraction report about it.

Request

ENDPOINT

/pix/infraction_report

METHOD

POST

Request Body

{
    "pix_transfer_key": "c09fef15-ab30-469c-a1d4-4e9dd479943a",
    "request_control_key": "c09fef15-ab30-469c-a1d4-4e9dd479943a",
    "infraction_report_type": "refund_request",
    "infraction_report_details": "Foi identificado uma fraude na transação",
    "infraction_report_situation": "scam"
}

Body Params

Field	Type	Description	Characters
request_control_key *	uuidv4	UUID4 for querying about the made request.	36
pix_transfer_key *	uuidv4	Unique identifier of the PIX transaction.	36
infraction_report_type *	enum	Type of infraction report to be created.	Enumerators infraction_report_type
infraction_report_details	string	Details about the infraction report to be created.	10
infraction_report_situation	string	Situation in which the infraction occurred.	Enumerators infraction_report_situation

Enumerators infraction_report_type

Field	Type	Description	Characters
refund_cancelled	string	Infraction report will be generated due to a cancelled refund	16
refund_request	string	Infraction report will be generated to request a refund	14

Enumerators infraction_report_situation

Field	Type	Description	Characters
scam	string	Cause of scam or fraud.	-
account_takeover	string	Cause of unauthorized transaction from the origin account.	-
coercion	string	Cause of coercion crime.	-
fraudulent_access	string	Cause of fraudulent access to the origin account.	-
other	string	Any causes not applicable to those listed above.	-

Response

STATUS

200

Response Body

{
    "infraction_report_key":"d7820e2f-1c23-4610-83d6-d9aad1845075",
    "pix_transfer_key":"cdcf0d25-08a1-46e3-902a-6d7ca75e6c48",
    "end_to_end_id":"E99999010202406251332F8n7dMUwOLE",
    "infraction_report_status":"acknowledged",
    "infraction_report_situation":"scam",
    "infraction_report_type":"refund_request",
    "report_details":"usuario caiu em golpe…",
    "debited_participant":"99999011",
    "credited_participant":"99999010",
    "infraction_report_direction": "outgoing",
    "created_at": "2023-03-03T12:04:06.179Z",
    "updated_at": "2023-03-03T12:04:06.179Z"
}

Body Params

Field	Type	Description	Characters
infraction_report_key *	string	Unique identifier of the infraction report.	36
pix_transfer_key *	string	Unique identifier of the PIX transaction.	36
end_to_end_id *	string	Unique identifier of the PIX transaction at BACEN.	36
infraction_report_status *	enum	Status.	Enumerators infraction_report_status
infraction_report_situation *	enum	Situation in which the infraction occurred.	Enumerators infraction_report_situation
infraction_report_type *	enum	Type of Infraction Report.	Enumerators infraction_report_type
infraction_report_details	string	Details about the created Infraction Report.	<= 2000
credited_participant *	string	ISPB of the Credited Participant.	8
debited_participant *	string	ISPB of the Debited Participant.	8
infraction_report_direction *	enum	Enumerator on whether the report was opened by the Indirect Participant or another Participant	Enumerators infraction_report_direction
created_at *	string	Infraction Report creation time.	24
updated_at	string	Infraction Report update time.	24

Enumerators infraction_report_status

Field	Type	Description	Characters
open	string	Infraction report was created and is open at BACEN.	-
acknowledged	string	Infraction report was received by the contested participant.	-
cancelled	string	Infraction report is cancelled at BACEN.	-
closed	string	Infraction report is closed at BACEN.	-

Enumerators infraction_report_direction

Field	Type	Description	Characters
incoming	string	Infraction report with the indirect participant as the target.	-
outgoing	string	Infraction report with the indirect participant as the originator.	-