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Cancel a Portability Request

info

Portability Request cancellations can be made under the following conditions: Status must be waiting resolution. If the cancellation reason is default, the deadline defined by the max_resolution_date field must have passed.

The table below defines, depending on the reason, who can cancel a portability.

ReasonDonorClaimer
client_request
account_closure
default
fraud

Request

ENDPOINT
/account/ACCOUNT_KEY/alias/ALIAS_KEY/claim/CLAIM_REQUEST_KEY
METHOD
PATCH
Request Body
{
"request_control_key": "8a923886-afce-4116-ac1f-69bdffcf8da9",
"claim_request_status": "cancelled",
"cancellation_reason": "client_request",
}
cancellation_reasonDescription
client_requestThe claimer user requested the cancellation of the portability request
account_closureThe account was closed during the portability process
defaultThe validation period for the claimer's key ownership expired
fraudThere was fraud in the opening of the portability request

Response

STATUS
200
Response Body
{
"request_control_key": "95968498-5ad0-465a-9174-969d0bd1e84a",
"claim_request_status": "cancelled",
"created_at": "2024-05-25T12:13:25"
}
ValueDescriptiontype
claim_request_statusStatus of the portability request.string
created_atDate of creation of the portability request.datetime string
request_control_keyUnique UUID4 identifier of the request.uuid4 string

claim_request_status

ValueDescription
waiting_resolutionThe notification was received by the counterparty
confirmedThe donor confirmed the claim. It is waiting for the claimer to complete the process.
cancelledThe donor or claimer canceled the portability request
completedBoth the DICT and the claimer updated their records with the new linkage