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Introduction

In order to comply with the Consumer Protection Code, which allows the borrower to cancel the debt within 7 days through digital means, QI Tech has enabled a specific functionality to accommodate these cases.

Operation​

In QI Tech's systems, there are two ways to cancel a debt due to withdrawal within 7 days:

1 -Through Pix chargeback​

If the borrower received the disbursement via Pix, it is possible to cancel the operation through a chargeback of the full disbursed amount up to 7 days after the disbursement date.

2 - Through the cancellation API​

Using the POST /debt/reversal endpoint, it is possible to generate a QR code which, once paid by the borrower, cancels the operation.

In both cases, once the money reaches QI Tech, the operation is canceled, and if the contract assignment has already occurred, the amount is refunded to the assignee. This endpoint can be used up to 7 days after disbursement, and the expiration of the QR Code is set to 14 days after its generation. After this period, it is no longer possible to cancel the contract.

Requirements​

For the proper functioning of this endpoint, it is necessary to contact the QI Tech support team to enable the endpoint and configure the assignee's account for funds reversal.