Address Management
- Documents and Signature (previous)
During the Onboarding and KYC process, the beneficiary's address is validated both by our analysis processes and by the beneficiary themselves. If any inconsistency is detected, the client will be notified to confirm or correct the data with the beneficiary.
1. Address validation error webhook
This webhook is triggered when the KYC process identifies inconsistencies between the submitted address and the address in our database.
Upon receiving this webhook, the client must contact the beneficiary and request data correction through the Address Update endpoint. Failure to execute this correction may result in card delivery failures
Webhook Body
{
"key": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
"webhook_type": "laas.payroll_card_reservation.address",
"status": "pending_card_issuance",
"event_datetime": "2025-01-15T16:45:00Z",
"data": {
"address": {
"city": "Belo Horizonte",
"state": "MG",
"postal_code": "30112000",
"street": "Rua Inexistente",
"number": "000",
"neighborhood": "Savassi"
},
"rejected_reason": "address_validation_failed",
"rejection_details": {
"description": "Endereço não encontrado na base de validação"
}
}
}
2. Address Update
Endpoint used to correct the beneficiary's address after receiving an address validation error webhook.
If the beneficiary confirms the address, it is not necessary to send an address update request, and the already registered address will be used for card delivery.
Request
Request Body
{
"address": {
"city": "Belo Horizonte",
"state": "MG",
"number": "789",
"street": "Rua das Palmeiras",
"complement": "Casa 3",
"postal_code": "30112000",
"neighborhood": "Savassi"
}
}
Params Details
| Field | Type | Description | Required |
|---|---|---|---|
| city | string | City | Yes |
| state | string | State (UF) | Yes |
| number | string | Number | Yes |
| street | string | Street | Yes |
| complement | string | Complement | No |
| postal_code | string | Postal Code (numbers only) | Yes |
| neighborhood | string | Neighborhood | Yes |
Response
The operation will be automatically reprocessed in the KYC flow, potentially resulting in a new error webhook if any inconsistency is detected again.